Effective Date: 01/01/2025
Welcome to the Questiqa Business FAQ page! Here, we address common questions regarding our Global Business News Portal, subscription packages, and merchandise (goodies) sales. If you have any further queries, feel free to reach out to us at contact@questiqa.biz.
1. What services does Questiqa Business provide?
Questiqa Business offers a global business news portal that provides in-depth business news, analysis, reports, and insights across various industries. We offer subscription-based access to our premium content, as well as the option to purchase branded merchandise (goodies) such as T-shirts, mugs, and other items.
2. How do I subscribe to Questiqa Business?
To subscribe to our services:
- Visit our website questiqa.biz.
- Select the subscription plan that suits your needs (Basic, Standard, or Premium).
- Create an account with your personal information and payment details.
- Make the payment to complete your subscription.
Once the payment is processed, you will gain immediate access to our content as per your selected plan.
3. What are the available subscription packages?
We offer three subscription packages:
- Basic Subscription: Limited access to selected articles and reports.
- Standard Subscription: Full access to all articles, blogs, and business updates.
- Premium Subscription: Exclusive access to early releases, premium reports, and expert analysis.
You can choose a plan based on your preferences and needs.
4. Is there a free trial for Questiqa Business?
Yes, we offer a free trial period for new users. The trial allows limited access to our premium content for a specified number of days (typically 7-14 days). If you decide to continue after the free trial, you will be automatically charged for the subscription plan you selected.
Please note that you must cancel before the trial period ends to avoid being charged.
5. How do I cancel my subscription?
You can cancel your subscription at any time. To cancel:
- Log into your account on Questiqa Business.
- Go to Account Settings.
- Select Cancel Subscription.
Once canceled, you will retain access to premium content until the end of the billing cycle, but no further charges will be applied.
6. Can I get a refund for my subscription?
Our subscription fees are non-refundable. However, we may issue a refund in the event of significant technical issues preventing access to our services, provided you report the issue within 7 days of occurrence.
Refund requests are reviewed on a case-by-case basis. For more information, refer to our Refund and Returns Policy.
7. How does the auto-renewal process work?
By default, your subscription will automatically renew at the end of each billing cycle. You will be charged for the next billing period unless you cancel the subscription before the renewal date. You can manage your auto-renewal preferences by logging into your account and adjusting your settings.
8. What is your return and refund policy for merchandise (goodies)?
For merchandise (goodies) purchased through our website:
- If the item is defective or damaged upon arrival, you can return it for a full refund or exchange.
- If you ordered the wrong size or product, you can request an exchange, provided the item is unused and in its original condition.
- Merchandise returns must be made within 7 days of receipt, and the item must be in the same condition as when it was shipped.
For more information, please refer to our Returns and Refunds Policy.
9. How do I return or exchange merchandise?
To return or exchange merchandise:
- Contact us at contact@questiqa.biz within 7 days of receiving the item.
- Provide the order number, a description of the issue, and photos of any defective or damaged items.
- Once approved, follow the return instructions provided by our customer service team.
Please note that you will be responsible for return shipping costs for exchanges due to personal preference, while Questiqa Business will cover the return shipping costs for defective or damaged goods.
10. Do you ship internationally?
Yes, we offer international shipping for both our subscriptions and merchandise. Shipping costs will vary based on your location and the items you are purchasing. The shipping charges will be calculated during checkout.
11. How do I manage my account?
You can manage your Questiqa Business account by logging into your profile. From there, you can:
- Update your personal information.
- View and manage your subscription.
- Cancel or renew your subscription.
- Track your merchandise orders.
If you need assistance with your account, feel free to contact our customer support team.
12. Are my personal details safe with Questiqa Business?
Yes, we take your privacy seriously. We follow stringent security protocols to protect your personal data. For more details on how we handle your personal information, please refer to our Privacy Policy.
13. How do I contact Questiqa Business for support?
If you have any queries, need assistance with your subscription, or want to inquire about merchandise, you can reach us via:
- Email: contact@questiqa.biz
Our customer service team is available to assist you with any questions or concerns.
14. What laws govern the use of Questiqa Business?
Questiqa Business operates under the laws of India, including the Information Technology Act, 2000, the Consumer Protection Act, 2019, and other applicable laws governing online services and e-commerce in India. By using our platform, you agree to abide by these laws and regulations.
15. How can I stay updated on new content and offers from Questiqa Business?
You can subscribe to our newsletter to receive updates on the latest business news, exclusive content, special offers, and merchandise promotions. Additionally, follow us on our social media channels to stay informed about the latest developments at Questiqa Business.
16. What should I do if I experience technical issues accessing the website?
If you encounter any technical issues or experience difficulty accessing our content, please reach out to our customer support team at contact@questiqa.biz. We are here to assist you with any technical difficulties and ensure you can access the services you have subscribed to.
17. Can I use Questiqa Business content for commercial purposes?
No, the content provided on Questiqa Business is for personal, non-commercial use only. You may not reproduce, distribute, or modify any content from our platform for commercial purposes without prior written consent from Questiqa Business.
Conclusion
We hope this FAQ helps you better understand our services, policies, and processes. If you have any other questions or need further clarification, please don’t hesitate to reach out to us at contact@questiqa.biz.
Thank you for choosing Questiqa Business for your global business news and merchandise needs!
